- Click the "New Support Ticket " symbol on the support home page.
- Fill out your contact information along with detailed instructions of your support issue or customization requirements.
- Be sure to provide your website URL and WordPress admin login. (in some cases we may need ftp access)
- Our staff will reply with a job quote usually within 24 hours or less.
- Once you accept the quote for your job make your payment on our website: https://www.wphivehosting.com/product/purchase-support/
- Upon prepayment your support job will be scheduled by our support staff.
*WPHive Gold plan member support tickets go straight through to scheduling.